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Frequently asked questions

Quick answers to the questions we hear most from laboratories, hospitals and pharmaceutical companies.

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Do you install and maintain isolators?

Yes. tcps supplies, installs and maintains JCE Biotechnology isolators, including for hospital pharmacies that work under PIC/S GMP guidelines.

Do you service equipment from other brands?

Yes. We repair and maintain tcps equipment as well as third party devices, using original parts wherever they are available.

Can tcps validate my equipment (IQ/OQ/PQ)?

Yes. Our own validation team prepares the IQ/OQ documents and performs installation, operational and performance qualification, according to your URS if required.

What if my equipment breaks down?

Use our urgent intervention form or call +32 16 53 71 30 on weekdays between 8:00 and 16:30. If needed, we provide rental equipment to safeguard your samples.

Can I rent laboratory equipment?

Yes. We rent out a −80 °C ultra low temperature freezer and glass door laboratory refrigerators from 55 to 130 litres, for temporary needs or while your own equipment is being repaired.

Do you offer maintenance contracts?

Yes. Preventive maintenance is planned once a year, with a checklist per equipment type covering all critical components.

Which regions do you serve?

We serve laboratories, hospitals and pharmaceutical companies across Belgium from our base in Aarschot.